Privacy Policy

Our contact details

Name: Liminal Connections Ltd

Address: 86 Dynes Road, Kemsing, Sevenoaks, Kent, TN15 6RF

Phone Number: 07848 197833

E-mail: hello@liminalconnections.co.uk

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Information about you in relation to your current and historic health
• Anonymised notes relating to your sessions with a practitioner
• Email addresses of those in contact with the organisation or subscribing to the mailing list

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To maintain contact with you and keep you aware of offerings
• In order for our practitioners to have an up to date record of our contact, to ensure correct health protocols are being followed

We may share this information with emergency services if there is an imminent threat to you or others, or your next of kin if there is a safety need.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting us by email at hello@liminalconnections.co.uk

(b) We have a vital interest; to safeguard and respond in emergency circumstances.

(c) We have a legitimate interest; to make onwards referrals with your consent if this is agreed.

How we store your personal information

Your information is securely stored.

We keep contact details (including those of your next of kin), anonymised client records and completed forms for 20 years or 10 years after you are deceased. We will then dispose your information by permanently deleting electronic information and burning paper records.

Your data protection rights

Under data protection law, you have rights including:

Your right of access– You have the right to ask us for copies of your personal information.

Your right to rectification– You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure– You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing– You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing– You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability– You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us athello@liminalconnections.co.ukif you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@liminalconnections.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website:https://www.ico.org.uk